RDL follows written policies and procedures under our Quality Assurance and Quality Improvement systems to monitor and assess conformance with requirements in these areas:
RDL’s Quality Improvement Plan(QI) is a program for the monitoring and evaluation of the quality and appropriateness of services, for resolving identified problems and for ensuring implementation of the program throughout all lab sections by the director.
The QI Plan includes procedures and protocols for the organization of personnel, instruments, methodologies and reagents. The componenets of the QI Plan identify sources of pre-analytic, analytic and post-analytic variations that have an impact on the requirements for high quality patient care. Our QI Plan is concerned with outcomes, results, ends and information content.