RDL - Services

RDL High Quality Service

Trained professionals that provide the best information and services.

	Services

Efficient attention to all matters is the signature of RDL’s staff. Our technical and administrative staff is well aware of the importance of quality service to our clients and patients and strives to perform their duties with skill and consideration.

RDL is certified by the College of American Pathologists and complies with all regulatory requirements.

Insurance Affiliations

RDL Reference Laboratory is affiliated with the following companies:
Insurance Providers.

Test Fees

Test Fees: If you are interested in test fees, please contact Client
Services Representative at (800) 338-1918.

Client Billing

Client accounts are billed monthly for all laboratory tests performed during the previous month. Statements are computer itemized to facilitate reconciliation. Simply place an “X” in the area labeled “Bill Client” on the preprinted accession form.

Patient Billing

Patients can be billed directly for laboratory tests performed by RDL. Complete all required information on the accession form, including placing an “X” in the “Bill Patient” area and provide the patient’s social security number. Failure to indicate that patient billing is desired will result in the client being billed.

Medicare & Medicare/Medicaid

If a patient has coverage with Medicare or Medicare/Medicaid (Medi-Cal also), please insert all numbers in the appropriate boxes and attach a copy of the card, if possible. Place an “X” in the “Medicare” area. To facilitate billing, please have patients sign the Insurance/HMO/Medicare waiver on the accession form. Please verify that the patient’s name, birth date and address indicated on the accession form are correct.

Always indicate an ICD-9-CM diagnosis code.

Medi-Cal/Medicaid

RDL bills for Medi-Cal and Medicaid (in those states that allow out of state lab work to be performed). Insert the correct numbers on the accession form with the patient’s address, birth date and issue date. If possible, a copy of the card is appreciated. Place an “X” in the appropriate area. To facilitate billing, please have patients sign the Insurance/HMO/Medicare waiver on the accession form.

Since our referral laboratories do not bill for out-of-state Medicaids, we would appreciate that any sendout tests for your patients with Medicaid not be sent to RDL.

Always indicate an ICD-9-CM diagnosis code.

Insurance Carriers and Forms

As a courtesy, RDL will bill insurance companies directly for patients if information is provided with the specimen. However, the patient is responsible for the bill regardless of the filing of any insurance claim. Our laboratory is a contracted provider for Blue Cross and Blue Shield, as well as HMO, IPA and PPO plans throughout the country. Please see the “Insurance Affiliations” or call Client Services at (800) 338-1918 for a complete listing.

Insert the correct numbers on the accession form with the patient’s address, birth date and issue date. If possible, a copy of the card is appreciated. Place an “X” in the appropriate area. To facilitate billing, please have patients sign the Insurance/HMO/Medicare waiver on the accession form. Include the patient’s social security number.

Always indicate an ICD-9-CM diagnosis code.